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This Payment Policy explains how Packaging Hype handles pricing, quotations, payment preferences, payment confirmation, refunds, and other payment-related matters.
Because Packaging Hype specializes in custom packaging, prices displayed on the website or during the order-request process may represent starting or estimated prices. Final pricing depends on the specifications and requirements of each custom order.
Submitting an order request through the Packaging Hype website does not require immediate payment. It does not by itself constitute final acceptance of an order.
Our general order and payment process is:
This process allows review of custom packaging requirements and final pricing before the customer must pay.
Prices displayed on product pages, shopping carts, or checkout may be starting prices or estimated amounts based on the selected product and quantity.
Do not treat the displayed amount as the final payable amount for a custom order unless Packaging Hype has expressly confirmed it as the final price.
Final pricing may vary depending on factors including:
Packaging Hype will communicate the applicable final price before requesting payment for the confirmed order.
During the order-request process, customers may indicate their preferred payment method.
The payment-method selection displayed during this stage is a preference. It does not mean that payment is being charged or processed when the order request is submitted.
Payment options shown may include major card brands, PayPal, or other available payment methods.
The actual payment method available for a particular transaction may depend on the final order, transaction amount, customer location, and available payment-processing arrangements.
We will provide or confirm the applicable payment instructions before payment is required.
Packaging Hype does not require payment merely to submit an order request through the current website checkout process.
Submitting an order request allows our team to review the customer’s requirements and determine the applicable final pricing and order specifications.
Customers should not interpret the Submit Order Request action as an immediate payment transaction.
After receiving an order request, Packaging Hype may contact the customer to confirm information needed to prepare or finalize the quotation.
The final quotation may reflect:
The customer will have an opportunity to review the applicable pricing and specifications before the order proceeds to paid production.
If the customer changes the specifications after receiving a quotation, the price may be revised accordingly.
Unless otherwise expressly stated in a quotation, invoice, or payment request, Packaging Hype prices are quoted and charged in U.S. dollars (USD).
If a customer uses a payment account denominated in another currency, the customer’s bank, card issuer, or payment provider may apply exchange rates, currency-conversion charges, or other fees.
Packaging Hype does not control these third-party fees.
Custom packaging production generally begins only after:
Production time does not begin merely when an order request is submitted.
Delays in payment, artwork approval, specifications, or other required customer information may delay production scheduling.
By submitting payment after receiving the applicable final pricing or payment request, the customer represents that they are authorized to use the selected payment method.
Payments may be subject to authorization, verification, fraud-prevention measures, or security review by Packaging Hype or the applicable payment service provider.
If payment cannot be successfully authorized or verified, production may remain on hold until the payment issue is resolved.
Payments may be handled through third-party payment service providers or other authorized payment channels.
Customers should provide payment information only through the payment process or instructions authorized for their transaction.
Packaging Hype does not ask customers to enter full payment card credentials in its standard contact, quote, or order-request forms.
Third-party payment providers may process payment information according to their own terms, privacy practices, and security procedures.
Applicable sales taxes or other legally required charges may be added, as required, based on the nature of the transaction, customer location, delivery destination, or applicable law.
If Packaging Hype must collect an applicable tax or charge, it will be reflected in the relevant quotation, invoice, or payment information.
Packaging Hype provides free standard shipping within the United States under its standard U.S. shipping terms.
If checkout initially displays shipping as “To be confirmed,” we will review the applicable shipping arrangement as part of the final order confirmation.
Additional charges may apply to separately requested or approved services such as expedited shipping, special handling, address correction, redirection, or other non-standard delivery requirements.
International shipping is handled on an order-specific basis and is not included in the free standard U.S. shipping offer.
For international orders, applicable shipping costs and any customs duties, import taxes, brokerage fees, or similar destination charges may apply.
Rush production or expedited delivery may be available for certain orders on an order-specific basis.
Availability and pricing depend on the packaging specifications, quantity, production capacity, destination, and requested timeline.
We will communicate any applicable rush or expedited-service charge to the customer before confirming the service.
We do not treat a rush request as confirmed until the applicable arrangements have been expressly approved.
If a required payment is declined, unsuccessful, reversed, or cannot be verified, Packaging Hype may place the order on hold.
Production will not proceed until the required payment has been successfully resolved and confirmed.
Customers may need to contact their bank, card issuer, or payment provider when a payment is declined for reasons outside Packaging Hype’s control.
If you believe an incorrect amount was charged or the same transaction was charged more than once, contact Packaging Hype promptly.
Please provide available information such as:
We will review the relevant transaction records and take appropriate action if we confirm an error attributable to Packaging Hype.
Customers should request cancellation or modification of a confirmed order within 24 hours after order confirmation.
A request submitted within 24 hours does not guarantee that we can cancel or modify an order if production, printing, tooling, material conversion, or another irreversible custom process has already started.
Any applicable refund or additional charge will depend on the stage of the order and the work already completed.
Refund eligibility depends on the order circumstances and the applicable Refund & Return Policy and Cancellation & Order Changes Policy.
When a refund is approved, Packaging Hype generally processes it within 5–10 business days.
After Packaging Hype processes a refund, the customer’s bank, card issuer, or payment provider may require additional time to reflect the funds in the customer’s account.
Third-party processing or posting times are outside Packaging Hype’s control.
If you believe there is a problem with a payment, charge, refund, or order, please contact Packaging Hype so we can review the matter.
We will make reasonable efforts to investigate legitimate payment concerns and provide appropriate assistance.
If a payment dispute or chargeback is submitted, Packaging Hype may provide relevant transaction records, quotations, customer approvals, artwork approvals, communications, production records, shipping information, and other relevant documentation to the applicable payment provider or financial institution.
Nothing in this policy limits customers’ rights under applicable law or applicable payment-provider rules.
Packaging Hype may review transactions for suspected fraud, unauthorized payment activity, inconsistent customer information, or other reasonable security concerns.
We may request additional verification before accepting payment or beginning production where reasonably necessary.
We may place an order on hold while verification is completed.
If a transaction cannot reasonably be verified or presents a significant fraud or security concern, Packaging Hype may decline or cancel the transaction and handle any applicable payment according to the order circumstances.
Packaging Hype may update this Payment Policy as needed to reflect changes to our website, checkout process, available payment methods, business operations, payment-processing arrangements, or applicable requirements.
The current version of this policy will be published on this page with its applicable revision date.
For questions about quotations, payments, invoices, charges, refunds, or payment issues, contact:
Packaging Hype
401 N Michigan Ave, Suite 1200
Chicago, IL 60611
United States
Email:info@packaginghype.com
Phone: +1 (332) 252-9988
Last Updated: August 28, 2026
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